top of page

FAQs

  • 1. What is your dispatch service and how does it benefit me?
    Our services connect you with high-quality loads that match your truck's specifications and preferences. Whether you’re a driver or a dispatcher, our goal is to help you do what you do best. From handling paperwork to helping out with logistics, we help you with whatever is needed, so you can focus on driving/dispatching
  • 2. How do I get started with your truck dispatch services?
    Getting started is easy! Simply give us a call on +1(224)277-4417, send us an email on dispatch@ibrayafreight.com or fill out our contact form. We’ll need some basic information about your truck, license, or work experience and preferences to get you what suits you.
  • 3. How do you find the best loads for me?
    We use advanced software and industry connections to find the best loads based on your truck’s type, size, and preferred routes. Our team constantly monitors load boards to ensure we provide high-quality opportunities.
  • 4. What kind of support do you offer while I’m on the road?
    Our team will assist with any issues you may encounter on the road. Whether you need help with load details, route changes, etc. we’re just a phone call or message away. We also communicate with the shipper/receiver while you're on the road so that you can focus on the delivery.
  • 5. How do I get paid?
    We handle all invoicing and payment processing. If you’re a driver, once you complete a delivery, we’ll make sure you get paid according to what we agreed upon during the onboarding process. If you’re a dispatcher, we work based on commissions which will be decided on during the onboarding process.
  • 6. How can I contact your dispatch team?
    You can reach us via phone or email. Our contact details are available on our website, and we can address promptly any inquiries or issues you may have.

If you’d like more information about our features, get in touch today.

Contact

544 Lakeview Pkwy Suite 100,

Vernon Hills, IL 60061,

United States

bottom of page